Question: Describe a time when your communication skills influenced the outcome of an event or situation.

Alternative Question Phrasing:

Tell us about a situation where your communication skills made a difference to a situation.

Follow-up questions:

What was the impact of that difference?

Question Details:

Question Type:

Behavioral

Skills:

Basic – Critical Thinking,Basic – Speaking,Systems Analysis

Abilities:

Cognitive – Deductive Reasoning,Cognitive – Inductive Reasoning,Cognitive – Oral Comprehension,Cognitive – Oral Expression,Cognitive – Originality,Cognitive – Problem Sensitivity (Problem Recognition)

Other Factors:

Personality-Job Fit,Personality-Organization Fit,Self-Awareness

Work Activity (Task):

Information Input – Monitor Processes, Materials, or Surroundings,Interacting with Others – Establishing and Maintaining Interpersonal Relationships,Mental Processes – Analyzing Data or Information,Mental Processes – Processing Information,Mental Processes – Thinking Creatively (Creativity)

Work Style (Person-Job Fit):

Analytical Thinking,Approachability,Initiative

Question Frequency

Question Difficulty

What to look for in an answer:

If the candidate has strong sense of logical reasoning.
If the candidate’s communication is high level
If the candidate holds a strong point of view and communicates it well.

Red Flags to Watch For:

If the candidate does not have any such example to share.
If the candidate sounds too overconfident and mentions an unrealistic scenario.

Sample Answer:

N/A

Question Source: https://www.totaljobs.com/advice/most-common-competency-based-interview-questions