Question: Imagine this scenario: A customer has approached you in the store saying that they cannot find the product they are looking for. What do you do?
Alternative Question Phrasing:
- How would you handle a customer who complained that they couldn’t find a product in your store?
Follow-up questions:
- N/A
Question Details:
Question Type:
Other Factors:
Work Activity (Task):
Work Context (Person-Job/Team/Org Fit):
Work Style (Person-Job Fit):
What to look for in an answer:
The candidate’s customer and sales management skills.
The candidate’s critical and logical thinking skills.
Red Flags to Watch For:
The candidate’s poor customer and sales management skills.
The candidate’s poor critical and illogical thinking skills.
Sample Answer:
N/A
Question Source:
https://resources.workable.com/interview-questions/