Question: Imagine this scenario: Recently you realize that the numbers measuring your team’s Key Performance Indicators have fallen. You have some ideas on how to improve this. How would you present your ideas to your manager, and what information would you include in your presentation to strengthen your case?

Alternative Question Phrasing:

You’ve noticed that your sales numbers have dropped and you want to recommend new ways to advertise your products/services. How would you present your ideas to Sales and Marketing managers? What information would you include to make an impact?

Follow-up questions:

Imagine in this case the Key Performance Indicator is: sales / recruitment / case load / project completion
What if you face resistance to your recommendations? What would you do?
Do you have any backup strategies you could fall back on?

Question Details:

Question Type:

Situational

Skills:

Basic – Science and Logic,Social – Persuasion

Abilities:

Cognitive – Deductive Reasoning

Other Factors:

Personality-Team Fit

Work Activity (Task):

Interacting with Others – Change Management,Interacting with Others – Communicating with Supervisors, Peers, or Subordinates,Interacting with Others – Interpreting the Meaning of Information for Others (Informing)

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Interacting with Upper Management

Work Style (Person-Job Fit):

Achievement/Effort (Action/Result Orientation)

Question Frequency

Question Difficulty

What to look for in an answer:

Despite the question’s wording, it is more about persuading and change management than it is about problem-solving. Therefore, look out for the interviewee’s communication skills, change management knowledge, planning, and persuasion skills. Secondarily, look for their problem-solving skills and decision-making skills.

Red Flags to Watch For:

Look out for poor communication, and no idea how to persuade management.

Sample Answer:

N/A

Question Source: https://resources.workable.com/interview-questions/