Question: Imagine this scenario: You are made team leader of a team that was not performing up to standard. How would you solve the issue of their performance?
Alternative Question Phrasing:
- If you inherited a team that you sensed was not performing optimally, what would you do to begin to solve the problem?
Follow-up questions:
- N/A
Question Details:
Question Type:
Skills:
Basic – Monitoring (Making observations of self and environment),Complex Problem Solving,Social – Coordination (Adjusting one’s own actions in relation to others),Social – Persuasion,Social – Rapport Buiding/Relating and Connecting with others,Social – Social Perceptiveness,Systems – Judgment and Decision Making
Work Activity (Task):
Information Input – Estimating Characteristics of Objects, Events, or Information,Information Input – Monitor Processes, Materials, or Surroundings,Interacting with Others – Assigning Tasks to Others (Delegation and Direction),Interacting with Others – Assisting and Caring for Others,Interacting with Others – Coaching and Developing Others,Interacting with Others – Communicating with Supervisors, Peers, or Subordinates,Interacting with Others – Coordinating the Work and Activities of Others,Interacting with Others – Developing and Building Teams,Interacting with Others – Establishing and Maintaining Interpersonal Relationships,Interacting with Others – Monitoring and Controlling Resources,Interacting with Others – Performance Management (Guiding, Directing, and Motivating Subordinates),Interacting with Others – Provide Consultation and Advice to Others,Interacting with Others – Training and Teaching Others,Mental Processes – Developing Objectives and Strategies,Mental Processes – Making Decisions and Solving Problems,Mental Processes – Thinking Creatively (Creativity),Mental Processes – Updating and Using Relevant Knowledge
Work Context (Person-Job/Team/Org Fit):
What to look for in an answer:
You are looking for the candidate’s approach to first find out the cause of ill performance.
If the candidate emphasizes on the importance of listening out to the team members.
You are looking for the candidate’s team building and development skills.
If the candidate’s interpersonal and communication skills reflect convincing and persuasive.
Red Flags to Watch For:
If the candidate blames entirely on the team members and has not taken time to find the real reason.
If the candidate’s approach to get the team working doesn’t sound practical.
Sample Answer:
N/A
Question Source:
https://www.totaljobs.com/advice/most-common-competency-based-interview-questions