Question: What is your approach to handling work that you are unfamiliar with?

Alternative Question Phrasing:

How Would You Approach a Task You’ve Never Done Before?

Follow-up questions:

Question Details:

Question Type:

Skills:

Basic – Active Learning,Basic – Critical Thinking,Basic – Monitoring (Making observations of self and environment),Basic – Science and Logic,Social – Rapport Buiding/Relating and Connecting with others,Systems – Judgment and Decision Making

Abilities:

Cognitive – Deductive Reasoning,Cognitive – Inductive Reasoning,Cognitive – Originality

Other Factors:

Candidate Preparedness,Personality-Job Fit,Personality-Organization Fit,Rapport Building Question,Self-Awareness

Work Activity (Task):

Interacting with Others – Communicating with Supervisors, Peers, or Subordinates,Mental Processes – Analyzing Data or Information

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Relationship With Supervisor,Interpersonal Relationships – Work With Work Group or Team (As a member, not a leader),Job Structure – Structured versus Unstructured Work

Work Style (Person-Job Fit):

Adaptability/Flexibility,Analytical Thinking,Attention to Detail,Handling Ambiguity,Initiative

Question Frequency

Question Difficulty

What to look for in an answer:

You are trying to know how the candidate responds in a situation that is not have a clear instructions.
If the candidate lists out the skills they would display in order to respond to unforeseen challenges and difficult situations.
If the candidate emphasizes the importance of their interpersonal skills with the other team members to help handle this situation.

Red Flags to Watch For:

If the candidate discusses their own shortcomings.
If the candidate chooses a situation that isn’t job related.
If the candidate speaks poorly of former company or co-workers.

Sample Answer:

N/A

Question Source: https://www.wikijob.co.uk/content/interview-advice/interview-questions