Question: What is your approach to measuring the results of changes that you have made to a work process?

Alternative Question Phrasing:

How do you measure the results of a modification you made? Give an example of a time you successfully modified a regular procedure.

Follow-up questions:

What would you measure?
What quantities or qualities would you measure?
How would you measure it?
Why did you choose to do it this way?
Why do you think it would be a effective measure?
What other methods would you use?

Question Details:

Question Type:

Knowledge/Skill Based

Skills:

Basic – Critical Thinking,Basic – Science and Logic,Management of Financial Resources,Management of Material Resources,Management of Personnel Resources,Management of Time,Systems Evaluation

Abilities:

Cognitive – Flexibility of Closure (Pattern Detection),Cognitive – Inductive Reasoning

Work Activity (Task):

Information Input – Gathering Information,Information Input – Monitor Processes, Materials, or Surroundings,Interacting with Others – Change Management,Mental Processes – Analyzing Data or Information,Mental Processes – Evaluating Compliance with Standards,Mental Processes – Judging the Value of Things, Services, or People,Mental Processes – Processing Information,Work Output – Process Management,Work Output – Quality Improvement

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Responsibility for Outcomes and Results of Others,Job Structure – Level of Responsibility (Impact of Decisions on Co-workers or Organization Results)

Work Style (Person-Job Fit):

Analytical Thinking

Question Frequency

Question Difficulty

What to look for in an answer:

Look for change management knowledge, quality control skills, and analytical thinking.

Red Flags to Watch For:

Look out for no clear approach, no understanding of quality, and poor understanding of change management.

Sample Answer:

N/A

Question Source: https://resources.workable.com/interview-questions/