Question: What is your approach to starting a new client relationship?

Alternative Question Phrasing:

How will you initiate a new relationship with a potential client? Do you think it is necessary?

Follow-up questions:

Please explain your answer thoroughly.
How do you identify a potential client?

Question Details:

Question Type:

Knowledge/Skill Based

Knowledge:

Sales and Marketing

Skills:

Social – Rapport Buiding/Relating and Connecting with others,Social – Service Orientation (Customer Service/Focus)

Other Factors:

Personality-Job Fit

Work Activity (Task):

Interacting with Others – Communicating with Persons Outside Organization,Mental Processes – Judging the Value of Things, Services, or People

Work Context (Person-Job/Team/Org Fit):

Interpersonal Relationships – Deal With External Customers

Work Style (Person-Job Fit):

Approachability,Politeness

Question Frequency

Question Difficulty

What to look for in an answer:

The candidate’s interpersonal skills.
The candidate’s customer service skills.

Red Flags to Watch For:

If the candidate’s answer reflects poor customer service and interpersonal skills.

Sample Answer:

In approaching potential clients, I make sure that I listen to their needs and determine if I or the company can be of service to him/her. I always get their contact details so I can make a follow-through.

Question Source: https://www.jobbankusa.com/interview_questions_answers/