> What is your approach to situations where you are confronted by angry or dissatisfied customers? How would you calm them down or resolve their issues?
> Describe a time when you had to interact with a difficult client. What was the situation, and how did you handle it?
> What is your approach to prioritizing your customer’s needs when you have to work with a large number of customers?
> Describe a situation where you needed to work with a client or customer who was very different from you.
> Imagine this scenario: Your corporate customer calls you up to tell you that part of their order has not been delivered. What do you do?
