> Describe a time when you were asked to do work that you felt was too difficult for you. What was the work and what did you do about it?
> Describe a time when you managed to get a difficult member of a team participating productively with the rest of the team.
> Imagine this scenario: You have been given multiple tasks to finish by the end of the work day. However it is impossible for you to complete all the tasks by the end of the day. What would you do?
> Describe a time when you dealt with an angry customer. What happened and how did you deal with the situation?
