> Describe a time when you paid attention to a particular detail of your work, and this led to a benefit for you or your team.
> Describe a time when you changed your work practices, and also made sure the change fit with the wider strategic goals of the department or organization.
> Describe your experience and expertise with CRM (customer relationship management) tools that you are familiar with.
> Describe a time when you had to communicate the same idea to different types of people at the same time.
> Tell me about a time when you had to lead a project and your other team members weren’t contributing as you had envisaged. How did you tackle the situation?
> Describe a time when you were a part of a successful sales process. What happened and how did you contribute?
