> Describe a time when you had to change your usual work process in order to complete a project or customer order.
> As part of this job, there will be events out of town that you will need to attend. You may have to stay overnight when traveling with other co-workers. Would that bother you?
> Describe a time when you went out of your way to to analyse, diagnose, and solve a complicated problem. What did you do and what was the outcome?
> Describe a time when you upgraded or developed IT hardware or software for work. What did you do, and did you need help with the more technical aspects of it?
> You might be asked to work later than 5 p.m. on occasion for this role. Would you be able to meet that requirement?
> Describe a long-term project that you managed. How did you keep everything moving along in a timely manner?