> Describe a time when you and your team completed a team based project successfully. What went well and what could be improved?
> What is your approach to keeping up to date with and observing your subordinate’s work performance?
> Describe a time when your integrity was brought into question by someone else. How did you handle the confrontation?
> Describe a time when you experienced negative effects because you ‘did the right thing’. What happened and what did you learn?
> Imagine this scenario: You are talking to a customer over the phone when another customer walks into your store. You are the only staff member present at the time. What do you do?