> Name three typical reasons as to why change management often fails. How would you avoid these from happening?
> Describe an aspect of yourself or a trait that you have that others may be surprised to know about you.
> Describe a time when you changed your work practices, and also made sure the change fit with the wider strategic goals of the department or organization.
> Tell me about a time when you had to give a team member constructive criticism. How did you go about giving it?
> Describe your experience and expertise with CRM (customer relationship management) tools that you are familiar with.
> Tell me about a time when you had to lead a project and your other team members weren’t contributing as you had envisaged. How did you tackle the situation?