> In your opinion, is it better to maximise the customer satisfaction of one customer, or serve as many clients as possible in the same amount of time but with a lower standard of customer service, and why?
> Which of these two do you think works better, “survival of the fittest”, or “survival of the friendliest”, and why?
> Imagine this scenario: You and your supervisor have arranged to meet a client on a Saturday. You and your client have arrived, but your supervisor has been in an accident and cannot attend the meeting. The client wants answers today. What do you do?
> Describe a time when you were the team leader for a team project. How did you lead the team and what was the result of the project?