> Describe a time where your usual decision making process resulted in a way you did not anticipate, and how you handled it.
> Describe a time when you had to critically evaluate the quality of proposals sent to you by others.
> Imagine this scenario: You are interacting with a customer. After a while, things turn sour and the customer starts to make negative comments about you. How do you handle the situation?
> Describe a time when you engaged your team in discussions regarding changes happening in your team or wider business unit.