Behavioral – Page 11 – Hiring Manager Help

> Describe a time when you had to adapt to or cope with a major change that you had no control over?

> Describe a time when you were going to meet a client for the first time and it was especially important to make a good impression on the client. How did it go and what did you do?

> Tell me about a time when you have had to rely on someone else in order to get something done.

> Describe a time when you faced a difficult situation with a colleague?

> Describe a time when you overcame a problem at work.

> Have you ever gone against official policy or directives? Why and what were the results?

> Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?

> Describe a time when you helped a colleague improve their work effectiveness.

> Describe a time when you needed to get feedback from colleagues outside your immediate work team. How did you communicate with them?

> Tell me the biggest lesson you learnt from your mistakes.

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