> Describe a time when you went out of your way to to analyse, diagnose, and solve a complicated problem. What did you do and what was the outcome?
> Describe a time when you upgraded or developed IT hardware or software for work. What did you do, and did you need help with the more technical aspects of it?
> Describe a time when, as a manager, you successfully led multiple teams with multiple projects and deadlines.
> Describe a time when you used your organizational skills effectively to complete an important task.
