> Describe a time when you helped prevent a situation from becoming too stressful for your coworker to handle.
> Describe a recent work project or situation that caused you a large amount of stress? How did you deal with it?
> Describe a time when you showed a client or customer that their perspectives or points of view were valued?
> Describe a time when you had to adjust to changes outside of your control. How did you deal with the situation?