> Describe a time when you were unsuccessful in using your communication skills. What happened and what did you learn?
> Describe a time when you were trying to serve multiple customers at the same time. How did you manage it?
> Describe a time when you were unclear on how to proceed with a task assigned to you. How did you handle the work?
> Describe a time that you failed to meet work objectives. What happened and how did you deal with it in the end?