> When you are learning to sell a specific product or service, what do you find the easiest and hardest way to learn about the product or service?
> Describe a time when you did not deliver work according to expectations. What happened and what did you learn?
> Explain how you would identify and deliver the type and quality of work demanded by your customers.
> Imagine this scenario: You have just been asked to work on something that you know is over and above your training or abilities. What do you do?
> Describe a time when you were unsuccessful in using your communication skills. What happened and what did you learn?
> Describe a time when you were unclear on how to proceed with a task assigned to you. How did you handle the work?