> When implementing workplace changes, what is your approach to dealing with the phrase “that’s how things are done around here”?
> Describe a time when you had difficulty making a sale because you had trouble understanding your client’s wants and needs. What happened and what did you do?
> Describe a time when you realized that disagreements in the workplace were actually turned into positive results for your team and wider organzation. How did you handle the disagreements or push them towards a positive direction?
> Describe a time when you helped mediate a disagreement between others in your team. What happened and how did you resolve the issue?
> Describe a time when a disagreement or conflict that you were involved in resulted in a negative outcome. What happened, how did you handle it, and what did you learn?