> What is your approach to dealing with upset customers who are unhappy with your product or service?
> Imagine this scenario: You and your team are in a project meeting. One of your team members keeps disagreeing with on ideas and suggestions for the project. It is getting to the point where the meeting is becoming unproductive. From experience, you know that this team member has a habit of disagreeing with ideas outright. What do you do?
> Explain how you would identify and deliver the type and quality of work demanded by your customers.
> Describe a time when you had to feedback to a coworker that their actions were a breach of integrity.
> Imagine this scenario: One of your team members has made a complaint regarding another team member’s actions. The complaint is not serious enough to warrant any formal action, but still needs to be worked out. You have been tasked with working it out. What do you do?
> Describe a time when you had difficulty making a sale because you had trouble understanding your client’s wants and needs. What happened and what did you do?
> Imagine this scenario: You are working on a project that involves multiple departments. While working on the project, you realize that each department has their own agenda on the project. If left unaddressed, this will leave to serious conflict of interest between departments. What do you do?
> Imagine this scenario: You are in a shift-based job. One day, your shift is about to end, however, the person taking over your shift has not come to work. What do you do?
> Imagine this scenario: You are in a shift-based job. You come to work and start your shift. In your work area, you realize that there is a list of incomplete tasks left behind by your coworkers from the previous shift. What do you do?
> Describe a time when you had to cover for a coworker who unexpected could not come to work. What happen and how well do you think you did?
