> In your experience, how do you deal with constant change at work, such as changes in team members, workprocesses and performance expectations?
> Tell me about a time you needed to get information from someone who was not very responsive. What did you do?
> Imagine this scenario: A customer has made a mistake with a product or service that you sold them. Now they are not happy with how thing have turned out and are intent on blaming you for the mistake. What do you do?
> Imagine this scenario: You are at a team meeting and you raise what you strongly believe to be a great idea or proposal on what to do next for the team project. However, your teammates are not enthusiastic about your recommendation and are resisting it. What do you do?
> Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?
> Imagine this scenario: You have been tasked teaching your colleagues a new work process so that they will implement it. However, your initial attempt to teach them was met with heavy resistance and comments such as “this is the way we’ve always done it”. How would you deal with this resistance and achieve your objective?
