> Imagine this scenario: You are in a conversation with your manager. They have assigned you a task and asked that you complete the task in a particular way. However, you disagree with this method of doing the task. What do you do?
> Describe a time when you had to interact with a difficult client. What was the situation, and how did you handle it?
> Describe a time when you were proactive in finding a solution to a problem encountered by your customers.
> Imagine this scenario: You are working with a customer who has opposing social beliefs to your own. They are quite vocal about their beliefs and often bring it up during sales conversations, sometimes asking you to agree with their opinions. What would you do or how would you communicate with them?
> Describe a time when your team, department, or company was undergoing some change. How did that impact you, and how did you adapt?
> Imagine this scenario: You are assigned or inherited a difficult client that none of your coworkers would want to work with. What do you do?