> Describe a time when you needed to get feedback from colleagues outside your immediate work team. How did you communicate with them?
> Imagine this scenario: You have been tasked teaching your colleagues a new work process so that they will implement it. However, your initial attempt to teach them was met with heavy resistance and comments such as “this is the way we’ve always done it”. How would you deal with this resistance and achieve your objective?
> Imagine this scenario: You are in a conversation with your manager. They have assigned you a task and asked that you complete the task in a particular way. However, you disagree with this method of doing the task. What do you do?
> Imagine this scenario: You had a great idea for your team, but your team refused to adopt this idea. What would you do?
> Describe a time when you had to interact with a difficult client. What was the situation, and how did you handle it?
> Describe a time when you were proactive in finding a solution to a problem encountered by your customers.
