Basic – Critical Thinking – Page 2 – Hiring Manager Help

> In your experience, how do you make every customer’s experience a satisfactory one?

> Tell me about a time when you had to follow a decision with which you did not agree with.

> Describe a time when you were asked to do work that you felt was too difficult for you. What was the work and what did you do about it?

> What was the toughest decision you had to make in the last year? What made it so difficult?

> Tell me about a time you used your communication skills to improve a situation.

> Are you able to multitask on several assignments at the same time?

> Describe a time when you managed to get a difficult member of a team participating productively with the rest of the team.

> Describe a time when you had to overcome a number of obstacles to achieve an objective.

> Imagine this scenario: A customer has approached you in the store saying that they cannot find the product they are looking for. What do you do?

> Tell me about a time when you suffered a major disappointment. How did you deal with that?

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