> Describe a situation where you needed to work with a client or customer who was very different from you.
> Describe a time when you had to deal with an irate customer. What did you do and what happened in the end?
> In your opinion, what key competency or skill, which you have, that you will be able to apply at this job?
> Tell me about a time you were dissatisfied in your work. What could have been done to make it better?
> Assuming you are appointed to this position, what are the first few things you will do while in this job and why?
> Imagine this scenario: We offer you this job. You start working here and then realize that you and I, as your manager, do not get along. What do you do?