> Imagine this scenario: A customer felt like they received bad service from another sales person. Now, the customer is saying that they do not want to do business with your company. You had not dealt with this customer previously. You are not the cause of the bad service, but now you are tasked with trying to win the customer back. How would you do this?
> Describe a time when you saw someone else doing a job in an unsafe manner? How did you notice and how did you react?
> Imagine this scenario: Your team is in the middle of a difficult team project and things look a bit bleak. What would you say or do to encourage your team?
> Describe a time when you had a difficult working relationship with a coworker. What were the issues, how did you handle the relationship and did you learn anything from the experience?
> Describe a time when you were challenged with a difficult problem but found a creative solution to resolve it.
