> In your experience, in what situations or issues do you feel you need to consult with your manager or a senior colleague before taking action?
> What is your approach to situations where you are confronted by angry or dissatisfied customers? How would you calm them down or resolve their issues?
> In your opinion, how much of your work time is spent in strategic activities such as goal setting and planning?
> Describe the last time you were responsible for a project. What did you do and how did the project turn out?
> As a manager, what is your approach to announcing your strategic decisions to your teams and staff?
