> Tell me about a time you needed to get information from someone who was not very responsive. What did you do?
> Imagine this scenario: A customer has made a mistake with a product or service that you sold them. Now they are not happy with how thing have turned out and are intent on blaming you for the mistake. What do you do?
> Describe a time when you were going to meet a client for the first time and it was especially important to make a good impression on the client. How did it go and what did you do?