> Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?
> Describe a time when you had to interact with a difficult client. What was the situation, and how did you handle it?
> Describe a time when you were proactive in finding a solution to a problem encountered by your customers.
> What is your approach to prioritizing your customer’s needs when you have to work with a large number of customers?
> Describe a time when your team, department, or company was undergoing some change. How did that impact you, and how did you adapt?
