> In your experience, what factors do you consider most important in judging a subordinate’s performance?
> If you were wanting to help your coworkers improve their work skills, what is your approach to first assessing their skills and abilities?
> Imagine this scenario: You are made team leader of a team that was not performing up to standard. How would you solve the issue of their performance?
> Imagine this scenario: You are interacting with a customer. After a while, things turn sour and the customer starts to make negative comments about you. How do you handle the situation?
> Imagine this scenario: You have been given an assignment that requires input from another department in your company. Traditionally, this department is hard to contact, and they have not gotten back to you regarding your assignment. Because of this, you are unable to move forward with your assignment. What do you do?
> Describe a time when you engaged your team in discussions regarding changes happening in your team or wider business unit.
> Imagine this scenario: One of your coworkers asks you for information about work. However, what he is asking about is confidential information and you beileve he should not know this information. How do you respond to your coworker?
> Describe a time when you had to convince senior coworkers and team members that change was necessary or that a new approach would suit better.
