> What is your approach to situations where you are confronted by angry or dissatisfied customers? How would you calm them down or resolve their issues?
> Give an example of how you are able to adapt your written communication style to suit different audiences.
> How strictly do you believe your current or previous co-workers should follow the rules? Do you approve of their attitude?
> Have you ever been faced with another person stealing credit for an idea you came up with? How did you or would you handle it?
> Talk about a time when you had to work closely with someone whose personality was very different from yours.
> If I were to talk to your current or previous manager about you, how do you think they would describe you?
