> Imagine this scenario: You are working with a customer who has racist and culturally insensitive beliefs. They are quite vocal about their beliefs and often bring it up during sales conversations, sometimes asking you to agree with their opinions. What would you do or how would you communicate with them?
> Describe a time when your team, department, or company was undergoing some change. How did that impact you, and how did you adapt?
> Describe a time when your colleague got angry with you. What happened and how did you deal with it?
> Describe a time when you dealt with an angry customer. What happened and how did you deal with the situation?
> As part of this job, there will be events out of town that you will need to attend. You may have to stay overnight when traveling with other co-workers. Would that bother you?
> What part of your current or previous job have you found to be the most frustrating or unsatisfying?
> Give me an example of a time when you had to explain something fairly complex to a frustrated client. How did you handle this situation?
