> Describe a time when you had to manage conflict in your team or among your colleagues. What happened and how did you resolve it?
> Describe a time when you saw some problem and took the initiative to correct it rather than waiting for someone else to do it.
> Describe a time when you coordinated your team members or other people to collectively work through a challenge.
> Describe a time when you helped prevent a situation from becoming too stressful for your coworker to handle.
> Describe a time when you showed a client or customer that their perspectives or points of view were valued?
> Describe a time when you had to adjust to changes outside of your control. How did you deal with the situation?