> Tell me about a time when you and your team faced challenging odds. How did you keep them engaged and motivated to overcome the situation and succeed?
> Imagine this scenario: A potential customer is talking to you and then insults our product. How would you respond?
> Describe a time when you had to convince a team to do work that they would not be excited in doing. How did you persuade them?
> As a marketer, what would be your approach to implementing your ideas to improve your product or service?
> Imagine this scenario: Your corporate customer calls you up to tell you that part of their order has not been delivered. What do you do?
> Describe a time when you introduced a new process or idea that was different from the usual way of doing things. How was your new idea received and how did it work out in the end?
> Describe a time when a subordinate or direct report came to you with a complaint. What did you do and what was the outcome?
> Imagine this scenario: You are trying to complete a project. However, a coworker’s errors are constantly impacting on your ability to complete the project. What do you do?
> Describe a time when you had to gain the cooperation of a group of people which you have little or no authority over. What was the context and how did you handle it?