> Imagine this scenario: You work in retail. It is almost the end of your shift and you are wrapping up. Suddenly, a customer in the store approaches you to ask for help. What do you do?
> Which of these two do you think works better, “survival of the fittest”, or “survival of the friendliest”, and why?
> Imagine this scenario: You have been tasked with responding to a negative online review about your company’s product or service. How would you respond?
> Imagine this scenario: You and your supervisor have arranged to meet a client on a Saturday. You and your client have arrived, but your supervisor has been in an accident and cannot attend the meeting. The client wants answers today. What do you do?
> Imagine this scenario: Your manager rushes into your office and gives you an assignment to do. Your manager then rushes out of the office without giving you complete and clear instructions on how to proceed. What do you do?
> Describe a time when you helped your coworker with a task that you had more knowledge in than them.
> Describe a time when you backed down from an activity or meeting because you thought that someone else was better suited for it or should have the opportunity to participate.
