> Imagine this scenario: You have an approaching deadline and you know you are not going to be able to submit your work on time. Would you try to finish your work by working overtime or request an extension?
> Describe a time when you had to help a customer deal with an issue with a product or service that they bought from your company.
> Imagine this scenario: Your teammates are in disagreement over a workplace issue. They have turned to you as a neutral third party to come up with a solution that is fair to all of them. What will you do?
> Imagine this scenario: You are confronted by another manager, not your own manager, about a mistake made in a work process. You know you did not make this mistake, but you do not know who did. What do you do?
> Describe a time when your client was not satisfied with your work. How did you handle the situation?
> Describe a time when you spotted a problem or opportunity before others. Did you act on what you discovered?
