> Imagine this scenario: You are the team leader of a small team. You notice that one of your team members seems disinterested in working. What would you to to motivate them?
> Describe a time when you had to pitch an idea or proposal to a group of your superiors. How did it go and what happened after?
> Describe a time when you had to delicately communicate sensitive information. What were the risks relating to this and how did you do it?
> What is your approach to checking that you have gathered the correct details from a customer or client?
> Describe a time when you were initially confused by a customer’s request, but managed to successfully clarify the request. What happened and what did you do?
