> Describe a time when you had to communicate bad news to your coworkers. How did you communicate this?
> Describe a time when you went out of your way to defend a customer. What happened and why did you do this?
> What is your approach to giving a speech or presentation without being given much notice or preparation?
> Describe a time when you had to communicate with another person who did not like you personally. How did you handle the situation and how did they respond?
> If I were to ask your current or previous manager how was your work performance and attitude at work, what do you think they will say?
