> Give an example of how you are able to adapt your written communication style to suit different audiences.
> Describe a time when you had to deal with an irate customer. What did you do and what happened in the end?
> Describe a time when you had to communicate bad news to your coworkers. How did you communicate this?
> Describe a time when you had to rely on written communication to initiate a project. How did you communicate to ensure your ideas got across to your team and that they understood all deliverables?