> Describe a time when you failed to communicate appropriately. What happened and what was the result?
> What is the most important work-related document you have written? What kinds of problems did you face when writing it and what kind of reception did it receive?
> What is the most difficult writing assignment you have undertaken recently? Why was it so challenging? How did you handle it?
> Describe a time when you had to write instructions to be followed by coworkers or customers. What did you do to ensure you were clear and understood?
> Describe an important report in recent memory that you have to write. How did you prepare, plan for, and organise it prior to writing it?
> Describe a time when you had to communicate the same idea to different types of people at the same time.
> What is your approach to explaining complicated or technical issues to someone with no prior experience in the area?
> Describe a time when you trained or gave instruction to someone only to have them do the action wrongly. What happened and how did you handle it?
> Describe a time when you had to pitch an idea or proposal to a group of your superiors. How did it go and what happened after?