> Describe a time that you realized that the current work processes and systems at your organization were not effective at meeting customer needs, and you sought to change it. What was the issue, and what did you do?
> How do you maintain a positive attitude throughout your work and career, even through difficult times?
> Describe a time when you had to make a major work or project decision on your own. What was the decision and how did it work out?
> Describe a time when you had to make a decision that was not under your area of responsibility. What happened and what was the result?
> Describe a time when you tried to delay making a decision. Was that normal for you and what happened?
> Describe a time when you made an unpopular decision that affected other people. Why did you have to make the decision and how did you handle the reactions resulting from it?