> Based on your understanding of this role, which of your skills do you believe will be most valuable to our organization?
> What is the most important work-related document you have written? What kinds of problems did you face when writing it and what kind of reception did it receive?
> Describe a time when you had to help a customer deal with an issue with a product or service that they bought from your company.
> Describe a time when your client was not satisfied with your work. How did you handle the situation?
> Describe a time when you spotted a problem or opportunity before others. Did you act on what you discovered?
