Interacting with Others – Change Management – Hiring Manager Help

> How do you rate yourself in terms of change management skills?

> Describe the largest change you had to deal with in your current or previous job.

> What qualities do you think a successful manager should have?

> Describe a time when you had to adapt to or cope with a major change that you had no control over?

> Imagine this scenario: You have been tasked teaching your colleagues a new work process so that they will implement it. However, your initial attempt to teach them was met with heavy resistance and comments such as “this is the way we’ve always done it”. How would you deal with this resistance and achieve your objective?

> How did you handle your transition from high school to college or university?

> Describe a time when you had to adjust to changes outside of your control. How did you deal with the situation?

> Describe a time when you managed to implement a positive change in the workplace.

> Are there any changes you would make to your work style or work flow in the near future? What would the changes be and why, or why not?

> What is your approach to using or incorporating customer feedback into improving work processes?

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