> Describe a time when you were advocating for a change of work process or work environment of your team, but your team members were hesitant or cautious of this change. What did you do?
> Describe a time when you made an unpopular decision that affected other people. Why did you have to make the decision and how did you handle the reactions resulting from it?
> Describe a time when you had to convince different stakeholders who had their own agendas to agree on one idea. How did you manage it?
> Describe a time when you discovered a more efficient or effective way of completing your work, and you implemented it to better improve the overall work flow.
> Imagine this scenario: You and your work team have no existing performance reviews. At most, your manager or team leader has an informal conversation with team members on how they can improve. However, new organizational policy requires formal annual performance reviews to be conducted. How do you deal with this change?
> When implementing workplace changes, what is your approach to dealing with the phrase “that’s how things are done around here”?
> To your knowledge, how familiar are you with the change management process? Give us a rundown of what you know.
> What is your approach to convincing team members and staff members the need for change in their work flow or work environment?
