Interacting with Others – Establishing and Maintaining Interpersonal Relationships – Page 10 – Hiring Manager Help

> Describe a time when you realized that disagreements in the workplace were actually turned into positive results for your team and wider organzation. How did you handle the disagreements or push them towards a positive direction?

> Describe a time when you helped mediate a disagreement between others in your team. What happened and how did you resolve the issue?

> Describe a time when you fully understood a difficult customer’s needs.

> What do you think about forming friendships with your colleagues?

> How do you feel about working under a manager with less technical knowledge than you?

> What is your approach to delegating work to coworkers? How do you ensure that tasks are completed?

> Describe a time when you had to motivate a reluctant or unresponsive person.

> Describe a person in your career who really made a difference.

> Describe a time when you motivated someone else to become a better performer?

> Describe a time when you had to step in and take control of a situation before it got out of hand.

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