> In your opinion, is it better to maximise the customer satisfaction of one customer, or serve as many clients as possible in the same amount of time but with a lower standard of customer service, and why?
> Which of these two do you think works better, “survival of the fittest”, or “survival of the friendliest”, and why?
> Describe a time when you backed down from an activity or meeting because you thought that someone else was better suited for it or should have the opportunity to participate.
