> Have you ever come to the conclusion that you are just not the right person for a task assigned to you?
> Describe a time when you were assigned a task that you were not familiar with. How did you handle it?
> Describe a time that you realized that the current work processes and systems at your organization were not effective at meeting customer needs, and you sought to change it. What was the issue, and what did you do?
> What is your approach to turning down a customer’s order or request, due to unforeseen circumstances? What would you say and how would you say it?
> Are there any changes you think should happen in your current or previous department or organization to improve efficiency or effectiveness at work? What would the changes be and why?
> Describe a time when you had to make a decision that was not under your area of responsibility. What happened and what was the result?
> Describe a time when you tried to deal with a situation but in the a misguided way. What happened and did you admit your mistake?
> How often does your current or previous manager notify you that you have not completed some of your project or work tasks?