> Describe a time when you volunteered for a task or project. What was it and why were you so interested in it?
> Describe a time when you were unsuccessful in using your communication skills. What happened and what did you learn?
> Imagine this scenario: You are working on a project that requires liaison with a third party. Although not directly involved, they have a say in the final outcome of the project. However, they keep shifting their stance and changing their demands on the project. This is causing too much disruption to the completion of the project. What do you do?
> Describe a time when you were trying to serve multiple customers at the same time. How did you manage it?
> Describe a time when you faced an obstacle preventing you from achieving an ambitious goal you set for yourself. How did you handle the situation?
> Describe a time when you gave credit to others for work done although you were the one ultimately responsible for it.
> Imagine this scenario: You want to purchase a new tool to help you with your work. You have the choice of, A. a seemingly better product but is overbudget, or, B. a seemingly average product but is within budget. You also need to justify to your manager the reason for this purchase. Which do you choose, and how will you explain your choice to you manager?
> In your opinion, is it better to maximise the customer satisfaction of one customer, or serve as many clients as possible in the same amount of time but with a lower standard of customer service, and why?
